Train scenario
Thomas is the Retail Manager for a major train operator, and is in charge of the operations for the onboard shop and snack trolleys. The PINPOSTM TeamPad (PINPOS TeamPad) solution is used for retail sales; the devices stay onboard the train and communicate with back office systems via Wi-Fi or GPRS via satellite.
Today, Thomas is monitoring the 11:15am train from London to Cardiff. An international rugby match kicks off at the Millennium Stadium at 5pm, and Thomas expects a train full of rugby supporters; in anticipation additional cans of beer are loaded into the onboard shop and the snack trolleys. This train has 15 carriages, 1 onboard shop and 2 snack trolleys.
| 10:00am | In the back office Thomas receives an urgent phone call: one of the trolleys has just been knocked over and is unusable. |
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| 10:01am | Thomas updates the stock system and sends this stock update, via GPRS or Wi-Fi, to all of the PINPOS TeamPads that are already on the train. |
| 11:15am | The train leaves the station. Thomas remains in the back office in London. |
| 11:30am | A rugby team captain orders beer for his entire team and pays with a Chip and PIN card;
the retail operator hands the PINPOS TeamPad to the rugby captain, enabling him make a secure
payment by inserting his card and enter his PIN. His card never leaves him.
Each sales transaction is automatically:
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| 11:59am | The beer supplies are rapidly disappearing! The missing trolley has made a real difference. Thomas can see that trolley A, serving the quiet carriages, still has a full stock of beer, whereas the other trolley B, is down to its last two cans. |
| 12:01pm | Thomas sends an instruction, via Wi-Fi, to the operators of trolley A and B which tells them swap carriages; this instruction appears in their PINPOS TeamPad. The operators duly swap carriages. |
| 12:03pm | Thomas arranges for more beer to be loaded into the train at Bristol, and emails his Team Leader on the train to confirm the additional stock numbers; an email appears, via Wi-Fi, on the Team Leader's PINPOS TeamPad. |
| 01:25pm | The train arrives at Cardiff. All sales transactions have been automatically sent to the back
office sytems, enabling:
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